How We Charge

E&A services during COVID-19: It's business as usual (almost) with all our legal services being delivered under coronavirus guidelines. Read more here

We believe it’s important for you and for us that we are open and transparent about how we charge you for the work we do. We will answer any queries you have about costs and we can provide you with our rates and terms in advance of working with you.

Our Client Service Agreement

By law, we must provide you with a “costs agreement”. We think that terminology is too limiting as we want to be sure that you also understand the services we will provide you and not just what it will cost.

Our agreement will provide you with:

  • an outline of the work we understand that you have asked us to do;
  • our obligations to you and yours to us;
  • an explanation as to how our fees will be calculated
  • an estimate of the fees and other expenses; and
  • the details of our billing arrangement.

We may not be able to provide our agreement in a timely manner where your matter is urgent and there are some instances where costs are unlikely to exceed a certain amount, in which case an agreement is not required.

How are fees and expenses calculated?

In certain areas of work, we are able to provide our services on a fixed fee basis. In other areas, although we may be able to provide an estimate, our fees will be calculated on a time costed basis.

Our Client Service Agreement will also give you an estimate of expenses that may be incurred.

Providing funds upfront

It is our policy to require that funds be paid into our trust account prior to any substantial legal work being undertaken.

Need to discuss your Client Service Agreement?

We have a commitment to deliver exceptional legal services in an open and transparent manner. If you have a query (including any concerns) about your Client Service Agreement, you should speak with your lawyer who will be more than happy to clarify any sections of the agreement.

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